Terms & Conditions

Sourceone Aviation Compliance’s Terms & Conditions for providing client services

1. SourceOne Aviation Compliance is a third party vendor, manual/program preparation company, and aviation consultant group and will perform as such in all cases for each client. The Owner or Operator must act and interact as the FAA or Aviation Regulatory Office Responsible Person and Point of Contact. The FAA or Civil Aviation Regulatory Office is solely responsible for accepting or approving programs and OpSpec/MSpec/LOA applications as such, the FAA or Civil Aviation Regulatory Office is responsible for the duration the process of approval or acceptance lasts. SourceOne Aviation Compliance is not liable for any delay in duration of the “approval” time-frame by the FAA or any Civil Aviation Authority.

This website is owned and operated by SourceOne Aviation Compliance formerly known as RVSM Compliance, whose registered office is at 6424 E Greenway Pkwy, Suite 100, Scottsdale, AZ 85254. For the purposes of these terms and conditions: “we”, “our” and “us” refer to SourceOne Aviation Compliance while references to “you” and “your” refer to the persons accessing this website. Any use of this website at [www.rvsmcompliance.com] (“Site”) is conditional upon your acceptance of the terms and conditions as contained herein, which shall be amended from time to time without notice and at our discretion. You are recommended to read these terms and conditions each time when you access our website. Your use and continued use of this website constitutes acceptance of these terms and conditions and any amendments thereof.

2. SourceOne Aviation Compliance’s material and content

All rights in all material and content (including, but not limited to, images, photos, software (including source codes, object codes, interface, and website structure), sounds, text, video, web pages and the design, look and feel and compilation thereof on this website are owned by or licensed to us. Any use of SourceOne Aviation Compliance’s material, manuals, and content shall be subject to the terms and conditions as contained herein.

3. SourceOne Aviation Compliance’s intellectual property

Unless otherwise indicated, we are the owner and/or authorized user of all copyrights, designs, database rights, know-how, service marks, trademarks, patents and other intellectual property (whether registered or unregistered) appearing on, used for or contained within this Site, our Manuals, and FAA, EASA, and CAA LOA/OpSpec Applications. Your use of this Site, our Manuals, and LOA/MSpec/OpSpec Applications does not grant the user any right, title, interest, or license in any of the above intellectual property.

4. Aircraft Owner/Operator/Client Responsibilities

The Operator/Owner/Client are responsible for providing current and accurate information on their Operator/Client initial or PDF online application to SourceOne Aviation Compliance and determining their OpSpecs/MSpecs/LOAs requirements, following the instructions received, and complying with the terms of the in their online application/agreement signed or not signed.

5. Copies of PDC Digital Manuals and FAA / EASA LOA / MSpec / OpSpec Applications

Alteration: Client understands that manual system is controlled and may only be altered or edited by SourceOne Aviation Compliance for any periodic updates or necessary revisions that may be required with the exception of inserting required revisions in the program manuals that are received and that no modification or further reproduction of the content is permitted. No reverse engineering of any manual or document is allowed.

Distribution: Client understands that distribution of FAA, EASA, and CAA LOA/MSpec/OpSpec Applications, PDC/Digital version of manuals are restricted to the recipient’s company officers, crewmembers, maintenance personnel and the FAA FSDO/IFO. These manuals may not be utilized, distributed to another individual or company other than listed on this agreement. These manuals are authorized for the operator listed and may not be transferred to another owner if aircraft is sold. A signed NDA & Distribution Agreement is required for release of all PDC documents to each client for each client point of contact.

Licensing: Physical (paper) or PDC/Digital Manuals, FAA/EASA LOA/MSpec/OpSpec applications for authorizations, and copies are licensed to the Owner/Operator/Client that is registered with SourceOne Aviation Compliance as the original purchaser and as such, licensing is only authorized for the specific Owner/Operator/Client name listed on the manual or any document provided by SourceOne Aviation Compliance and as such the license may not be transferred to any outside party, management company, or if the aircraft is sold.

Copies: PDC/Digital Manuals are provided after the client’s LOA / MSpecs / OpSpecs are issued.

SourceOne Aviation Compliance guarantees currency for FAA submitted LOA/MSpec/OpSpec Applications:

RVSM: 120 days.

SAO Airspace: 120 days.

Data Link: 120 days.

MEL: 180 days or if an MMEL revision is required.

After these periods expire changes and or additional costs may occur for the client.

Client/Operator LOA/OpSpec Checklist with FAA Required Documents that are not received and completed by the Client/Operator for any reason within 90 days are subject to rescheduling for completion when all required documents are received from the Client/Operator in the order they are received.

6. Manual Mandatory FAA & ICAO Updates

Every two to three years, SourceOne Aviation Compliance will evaluate as required when cumulative information requires a new issue of any program manual in necessary. This may temporary interrupt client LOA/MSpec/OpSpec applications until these updates are complete as the applications rely on currency of the manual’s operational policy and procedures

SourceOne Aviation Compliance provides free temporary updates/revisions to our clients who have purchased programs until a new issue of the entire program manual is required by our judgement.

7. No reproduction or other dealings

Except as expressly authorized in writing by law, by us, or by the applicable licensor, you are not entitled to adapt, authorize, distribute, incorporate, license, modify, publicly display, reproduce, sell, translate, transmit, share or otherwise make available to any person or to create any derivative work of, any or all of the material or content available on this Site.

8. Payments & Refund Policy

Payments are due upon receipt of the purchase/payment link that the client receives by invoice and or email.

At or before 24 hours, a purchase order/invoice is received and within 24 hours upon notificationin writing of cancellation from the person who placed the purchase order, a full refund will be issued to the credit card by the person who submitted payment.

After 24 hours, a purchase order/invoice is received, refunds are prorated based on amount of labor and work performed, Checklists provided, on phone or email consulting, editing or creating each program, and or OpSpec or LOA application(s) by SourceOne Aviation Compliance. A refund is only issued to the same credit card used by the original person who purchased the product(s).

After 5 months, a purchase order/invoice is received, a refund will not be issued for a Client’s Purchase Order/Invoice. The Client will be issued a store credit that may be used at the time or in the future for any program the customer did not complete prorated for work that has been previously accomplished by SourceOne Aviation Compliance which includes any labor, creation of the following: manual, mmel, mel. LOA application, forms, checklists, and related correspondence.

8. Privacy

This Site does not generally collect any personal information from you. However, should you wish to contact us online through the “Contact Us” webpage at this Site, you may be asked to submit your name and email address. By submitting your name and email address to us, you have expressly authorized us to keep such information in our records, use the above information to contact you and send further information about SourceOne Aviation Compliance and its services (including without limitation, marketing materials and advertisements of or relating to SourceOne Aviation Compliance and its services). Should you wish to stop receive any further information from us, you can send an email to sales@rvsmcompliance.com requesting us to stop sending you any information.

10. Use of cookies

SourceOne Aviation Compliance may set and access cookies on your computer. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

11. Information provided by you

We do not solicit nor wish to receive any confidential, secret or proprietary information or other material from you through this Site. Except for the personal information that we expressly request from you, that is any name of any individual or any personal email address provided through the “Contact Us” section, any information you submit through this Site will be deemed not to be confidential, secret, or proprietary. This paragraph does not affect any rights you may have under data privacy laws that protect your personal information or similar privacy laws, to the extent that such rights cannot be waived or excluded.

12. Disclaimer of warranties

ALL INFORMATION IS PROVIDED BY SOURCEONE AVIATION COMPLIANCE ON AN “AS-IS” BASIS ONLY. SOURCEONE AVIATION COMPLIANCE PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.

13. Your responsibility

The information provided in this Site is for your general information only. It shall not form any part of any terms or representations of any agreement to be entered between you and us.

It is your responsibility to use virus-checking software on any material downloaded from this Site and to ensure the compatibility of such software with your equipment.

If you provide us with any third parties’ information, you warrant that you have received the necessary consent from such third party for such disclosure and that the third party has been informed of, and agrees to, our privacy statement above.

14. Exclusion of liability

YOUR USE OF THE SITE AND ANY OF ITS CONTENT OR FEATURES IS AT YOUR OWN RISK. IN NO EVENT WILL SOURCEONE AVIATION COMPLIANCE NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CONTRACTORS, REPRESENTATIVES, EMPLOYEES, SUCCESSORS, OR ASSIGNS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE, BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE OR CONTENT, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Restriction, suspension and termination

We may restrict, suspend, or terminate your access to this Site if we believe that you have breached these terms and conditions without any liability, whatsoever, to you. Any such restriction, suspension, or termination will be without prejudice to any rights that we may have against you in respect of your breach of these terms and conditions. We may also remove this Site as a whole or any sections or features of this Site at any time.

16. Client Relationships

While we will always attempt to resolve any issue, however, we reserve the right to suspend service at any time to any client that does not conduct themselves professionally, ethically, and respectfully at all times during the FAA Application Process and after for revision and changes.

17. Account Currency & Closure

The Client should respond to relevant emails, and instructions provided as necessary from SourceOne Aviation Compliance for completing FAA and other Aviation Civil Aviation Regulatory Offices OpSpec/LOA applications and manual programs in a timely manner. If the client does not respond within 30 days the client’s account will be placed on hold until any matter or issue as it pertains to their account. If after 60 days with no response received, the client’s account will be closed. If the client requests account closure via email or correspondence, for liability purposes, the client, the owner, and the FAA or Aviation Civil Aviation Regulatory Offices will be notified with a courtesy letter simply stating the account is closed.

18. Law and jurisdiction

These terms and conditions and any dispute or related matter relating to your use of this website, shall be governed by United States (USA) law without regard to its conflict of law rules. Any legal proceeding arising out of or relating to these terms and conditions that is against or relating to us will be subject to the exclusive jurisdiction of United States (USA) Courts, and you hereby irrevocably consent to the jurisdiction of such courts.

19. Entire agreement and others

These terms and conditions constitute the entire agreement between you and us in relation to its subject matter and supersedes any and all prior promises, representations, agreements, statements, and understandings of any sort whatsoever between us. To the extent that software is available through this Site, such software may be subject to a license agreement that is distributed or included with such software, and you agree to abide by the terms and conditions of any such license agreements. Our failure to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. If any provision of the terms and conditions is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in that provision, and the other provisions of the terms and conditions shall remain in full force and effect. We may, at our option, cede, assign, or otherwise transfer any or all of our rights and obligations under the terms and conditions to any third party or parties at any time. If any of these terms shall be deemed unlawful, void, or for any reason unenforceable, that provision shall be severed from these terms and shall not affect the validity and enforceability of the remaining provisions. These terms and conditions were last updated on March 10, 2018. SourceOne Aviation Compliance reserves the right to change, modify, or amend these terms and conditions at any time, without prior notice. As we continue to develop the Site, these terms and conditions will likely change. While any such changes will be posted prominently on the Site, we encourage you to refer to these terms and conditions on an ongoing basis, each time you visit the Site.